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Government Services

Tahlil Baladi

An intelligent dashboard that analyses and prioritises citizen reports

  • Arabic NLP
  • Power BI
  • Azure
  • FastAPI
Status
Launched product
Year
2,025
votes
241

The problem it solves

Thousands of free-text reports arrive daily in varied wording, and classifying them manually delays the response to urgent ones.

The solution

The system automatically classifies each report by type and responsible department, infers urgency from the wording itself, and surfaces all of it on a live management dashboard.

Impact

In pilot operation with a municipal entity, cutting urgent-report routing time from hours to minutes.

Awards & recognition

Recognised at the Digital Transformation Forum

The team

Hessa Almutairi

Senior Data Analyst — Banking

A former accountant combining deep financial understanding with modern analytics tooling, leading an analytics team in risk management.

  • SQL
  • Power BI
  • Python
  • XGBoost
Graduation year 2,025LinkedIn

Saad Alqahtani

Generative AI Team Lead

A former frontend developer, now specialising in Arabic retrieval-augmented systems with a strict focus on citation accuracy.

  • RAG
  • LLM
  • Next.js
  • Vector DB
Graduation year 2,026LinkedIn

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  • Vector DB
  • Arabic LLM
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They were exactly where you are… look where they are now.

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